FAQ – Shift Equipment suppliers

You don’t need to pay any fees to offer Shift Equipment and fitout finance. Your customer is charged a 15.95% fixed annual percentage rate, with no annual fees or establishment fees. Customers can pay out their credit line, or make extra repayments whenever they want. 

Your customer can process any invoice from $2,000 to $500,000 for equipment and $25,000 to $500,000 for fitout, up to their credit limit.

To view this, log in to Shift Online and select Add a customer. If the customer has an existing facility, you will be able to click the Request Payment button to process your invoice.

To invite a customer, log in to Shift Online and select Add a customer. If they do not have an existing facility, you can select Invite customer. An SMS will be sent to the selected customer so they can complete registration.

A customer's account limit is set based on the size or turnover of their business, which our platform can quickly assess based on the information they link online. Account limits range from $5,000 to $1 million however if customers open an account through an eCommerce integration, the maximum initial account limit is $100,000.

To upload an invoice, log in to Shift Online and search for your customer via your merchant dashboard. Select ‘Request payment’, enter the invoice details and upload the invoice. Once complete, your customer will receive an SMS to authorise payment.

Once the customer has authorised the invoice payment, you will be paid by Shift the next business day.

To provide your staff with access to Shift Online, please email the below details to your dedicated Account Manager for each staff member you’d like to provide access to.

• First name
• Last name
• Email address
• Mobile number

They’ll process the request to provide your staff with access.

No more chasing late payments or risk to you. Shift manages customer credit checks, late payments and collections.